February 25, 2025
Customer Success Specialist, Rayfast UK
Role Summary
An Inside Sales “Hunter” role focused exclusively on pro-actively creating, developing and converting opportunities to deliver sales and margin performance above target. |
Reports To
Divisional Sales Lead |
Location & Travel
Swindon, UK.
Authority
Pro-active sales responsibility for assigned “Tier 2” customer accounts |
Closing Date
03rd March 2025
Main Duties
- Exceed monthly performance indicators, including sales, margins and quote conversion.
- Proactively develop up to 250 existing (tier 2) customer accounts
- Analyze and manage your pipeline daily to maximize your effectiveness.
- Provided a pro-active and consultative approach for customers on their choice of products and added value services.
- Maximize supply chain opportunities to benefit customers and margins.
- Evaluate the competitors and promote our competitive advantages.
- Provide competitive leading technical support to customers.
- Maintaining customer records in the CRM, including communication visit reports, pipeline developments, price lists and terms of trading.
- Working to the quality standards & procedures
- Embrace and leverage company’s continuous improvement culture.
- Provide competitive leading technical support to customers.
Key Skills
- A tenacious, performance focused and proactive character
- Commercially astute, able to demonstrate care for customers
- Exceptional communication skills both verbally and written
- Organised, efficient and accurate
- Able to negotiate
- Confident with numbers, such as sales price and margin calculations
Education & Successes
- A track record of being performance driven and exceeding targets.
- Continuous improvement oriented.
- Embraces and thrives on challenge and stretch goals.
